Testimonials

Testimonials

Orthodontist in Bridgewater

Over our many years in business as a Prosthodontist and Orthodontist in Bridgewater NJ, Aesthetic Dental Group, has served many satisfied dental patients. We’d like to share what some of those dental patients had to say about our practice, and will add more testimonials as time goes on.

Andrew P.

I’ve always maintained that a truly great healthcare professional can positively impact your life beyond the purview of the treatments they provide, and at times change your life for the better. Doctors Chan and Cross are one such example. The quality of care I have received from them is the best I have ever gotten from any service provider, and have changed my life in many ways. Monica Chan as an Orthodontist is nimble, efficient, and extremely accommodating. As someone with a terrible gag reflex and high dentist-anxiety, I am perhaps the worst patient to possibly sit in an orthodontist’s chair. Dr. Chan however has been particularly patient with me and always does her very best to make me as relaxed and comfortable as possible. She explains every procedure and action in detail, and shows you what your treatment plan goals are and how you’ll reach them step-by-step. She takes her time when working, and the results solidify her reputation as an incredible Orthodontist. She’s never made a mistake, caused me discomfort, or given me a reason to worry about an appointment ever again. Dr. Cross on the other hand, is everything you want in a Dentist. He’s gentle, understanding, and like Dr. Chan, shows genuine care and investment in his patients’ outcomes. He’s been very straightforward with how I should better take care of my oral health, and has went out of his way to make time to investigate even my smallest and most mundane dental concerns. On top of all this, the staff and overall office is fantastically amicable and comforting. Everyone is always happy to see me and always make an effort to be helpful whether in the office or over the phone. I’ve never had a billing problem, dispute, or any other issue in my time here, and every appointment is pleasant from the moment I walk through the door to the moment I leave. Even the ambiance of the office is great; wonderful decor and style, warm and inviting music, and great landscaping and overall property. I have never been so calm while receiving dental care as I have been here. Together these two run the most welcoming, accommodating, and enjoyable dental office I have ever set foot in, and it is truly worth every penny for the results they provide. 5 out of 5 stars does not do Dr. John Cross and Monica Chan the justice they deserve. If you are looking for a place to satisfy all your dental needs, look no further.


 

Linda M.

In 1976, I lost one upper front tooth. Over 35 years later, it was time to find a new solution for the aging bridge. Dr. Cross had already masterminded various crowns, root canals, updating old fillings, and was generally the man in charge of my teeth, always with positive results. He spent much time discussing the pros and cons about the front tooth replacement and respected my strong wish to keep the remaining natural tooth. This decision presented the challenge to keep the symmetry of the all-important upper-front-teeth! John was as concerned, as detailed and as patient from the first day we started discussing the options to the last day when the final fixture was installed. It wasn’t over until both of us were satisfied, and it must be said that John’s bar was much higher than mine. I am so pleased with the results. My sister and my daughters no longer have to ask, ‘When are you going to do something about that tooth?’ They hardly remember what it used to look like. Not to be overlooked at Aesthetic Dental Group are Pat and Denise. There is that feeling of happiness in the workplace; the feeling that they are a team that have worked together for years. It shouldn’t be taken for granted that the office is Happy. It enables them to provide us patients with the best possible personalized experience in a stress-free atmosphere. Dr. Cross’s care about his patients doesn’t begin and end in the dental chair. It extends to the environment he creates for us. The calming gardens, the music choice, and furnishing in his office speak volumes of this man’s creative, artful nature, and proof that his profession is a mix of science and art. Without reserve, if you are considering any kind of dental work, I recommend Dr. John Cross and his staff. I wish that John, Pat, and Denise would be the only medical professionals I would ever have to see. I want them to be my go-to medical team for everything from my head to my toes. I can’t think of a better recommendation than that!


Albert J.

I had always experienced mild anxiety while in the dentist chair. My previous dentist had retired, and I found Dr. John Cross by accident. Upon my first visit I noticed a considerable pleasing difference, first the staff and atmosphere are special, they are exceptional, while being comfortable and friendly. An Asian inspired garden awaits you outside and follows you through your visit being ever present through the large windows in patient work rooms. This creates an extremely relaxing environment that adds a unique quality to your visit. They also have very advanced and the newest technology to make your visit even more comfortable, including patient conveniences like a massage chair, and a warming wrap for your neck to relax you. These are all great, but what any patient should really be concerned with is the actual doctor.

Dr. John has a better way of Dentistry, I am not sure how to explain it but an immediate trust and confidence was easily established. Dr. John was extremely thoughtful, gentle, and considerate to my anxiety, which by the end of the first visit had completely vanished. I actually am so comfortable with his staff and his work that I have fallen asleep several times while he was working in my mouth.

I can only award Dr. John for his efforts and let others know what a wonderful experience his work and service has provided for me. Dr. John Cross is surely Dentistry at it’s best, but what makes him and his staff special is that they care, and they care a lot about helping you achieve the best possible results. They explain every thing in detail and offer complete information on the appropriate care for your particular situation. As a patient I have received very personal attention that has allowed me to become very comfortable while experiencing a quality of service that makes going to the Dentist enjoyable on every consideration.


Kelly C.

Just a note to say ‘thank you’ for your courteous and professional care. While I went into your treatment not knowing what to expect, you put my mind at ease every step of the way. I felt completely comfortable at each visit. Thank you.


Sally C.

The essence of Dr. John Cross and Dr. Monika Chan’s office, from a long-satisfied client’s perspective, is that each of us is treated on an individual basis, creating comfort and caring levels that make for personal relationships.


Blanche D.

Dental procedures are clearly defined and – certainly in my case – the results have been fantastic.  I have never had so many compliments about my smile as I do now.  Positive attitudes and professional expertise make maintenance follow-up and appointments an easy to make part of a way of life.


Jon W.

Every profession has a few truly fine artists and in dentistry Dr. John Cross is one of those artists.  John worked for more than 2 years doing an entire restoration, including implants, that culminated in total satisfaction.  Add to that artistry, John’s extremely capable support staff and you have dentistry at its best!


Sandy And Bill

Drs. John Cross and Monika Chan have taken care of our family’s dental needs for 15 years. We not only benefit from Dr. Cross’ superior diagnostic skills but we are treated like family in the small and charming office setting that has the feel of a day spa. Patty and Denise have been a part of his staff for many years and go out of their way to make us feel special. Both of our children were patients of Dr. Chan and each received an individualized orthodontic treatment program that resulted in a beautiful smile.

Their practice gives us peace of mind in knowing that our dental needs are being handled by true professionals with the highest of standards and that they also really care about their patients.


Julie

Dr. Cross and Dr. Chan make a great team. They are both very thorough and meticulous. Both doctors have always been very accommodating with emergency and urgent appointments. Dr. Chan has done a great job straightening out the kids’ teeth and was always very patient with them. Dr. Cross has done excellent work on our restorations, and the kids also feel very comfortable with him for their routine visits. Denise does a thorough job of cleaning all of our teeth and is delightful with both kids and adults. If you want top quality dental care all around, this is the place to go.


Review from ratemds.com

Every profession has a few truly fine artists and in dentistry Dr. John Cross is one of those artists.  John worked for more than 2 years doing an entire restoration, including implants, that culminated in total satisfaction.  Add to that artistry, John’s extremely capable support staff and you have dentistry at its best!


Review from ratemds.com

I know how important these reviews can be to help someone make a decision on any service. That’s why I’m taking a moment to let you know how my wife and I truly love Dr John Cross and his assistants. We have been patients for over 10 years. He is extremely gentle and caring explaining everything clearly each step of the way. He asks many times as he is administering anesthetics to see if there is any pain. They give you a heat pad for your neck and a message mat under your back. The office has really fantastic views out the windows in each examination room, his gardens with bird feeders etc are so comforting. My whole family & several co-workers go to Dr Cross and are extremely satisfied with his services. The office is super clean and relaxing music is on at all times. His quality of work is excellent the best we have had. If you or any member of your family needs a dentist Dr Cross is the one to visit. I HIGHLY recommend him.


Rob

I wanted to thank you for everything you have done for me, not just recently, but throughout the years. I really appreciate it. Coming to your office is more than just going to the dentist, I feel like I’m coming to see family (aside from the fact that my second mother works there). So again thank you for everything.


Review from ratemds.com

Total professional. Always does what is best for the patient. My mouth has never been so healthy


Sishir P.

My brother and I have been attending Dr. Chan’s office for years! We have had an excellent experience here! Dr. Chan is an excellent orthodontist who treats every patient with respect. I had my braces done with her and all throughout I never had any problems! I highly recommend anyone who needs orthodontic work to come here!


Michael M.

Hands down the best dentist in the tri-state area… I’ve been getting my dental work done here for 15 years and never once have I been disappointed or misled. They have fixed plenty of old work done by a few prior dentists that were less than desirable. John Cross is a true artist in every form. He has an amazing eye and will not stop until the job is done the right way and up to his highest standards.


Donna C.

I have been a patient of Dr. Cross for the past 20 years. He and his staff are extremely compassionate and caring.  When you become a patient of Dr. Cross you are part of a special family.  The peacefulness of the office is very soothing. The office is consistently immaculately clean.  All equipment is modern and cutting edge. Dr. Cross is a perfectionist and will settle for nothing less. I am also aware that retired dentists choose Dr. Cross for their dental care. I would definitely rate the office with 5 plus stars.


Lisa P.

Dr. Cross is the best dentist!  He has taken care of my family for over 15 years, and he does a great job.  He makes himself available when there is an emergency, and makes sure we are up to date with preventative care.  When we have a cavity, Dr. Cross makes sure it is fixed in a painless way.  Denise also does a great job keeping our teeth clean.  We moved about 1 hour away, but still come back for our dental care!  Highly recommended!


Benjamin M.

I have been a patient of Dr. Cross for many years, and have always found the care to be excellent – thoroughly professional, attentive to what I have to say, and very respectful and pleasant.  On several occasions, Dr. Cross went out of his way to accommodate my needs, for example, arrange for dentures in time for an urgent trip.  I recommend this practice to all of my friends.


Andrew C.

Been coming to see Dr. Cross for a few years.  Everyone is always extremely pleasant and courteous.  No procedure is done that does not have to be done.  All findings are discussed to explain the issue(s) so you know what is going on.  All appts have always been, or very close to being, on time.  No excessive waiting.  On top of that, there is always great reading material.


A.N.

Dr. Chan, the orthodontist at this group, is one of the best doctors our family has ever been to.  She does fantastic work, is kind, gentle and knowledgable.  I would heartily recommend her to anyone.  As an added bonus, her office is relaxing and spotless.  We actually look forward to our visits!


Irene P.

Aesthetic Dental Group is like visiting a spa.  The atmosphere is welcoming, relaxing, calming, and rarely there is a wait.  Dr. Cross and Denise are very kind and gentle.  I have never experienced such a thorough exam!  Pat is always greeting you with a smile.  You will love this dental experience.


Stefanie C.

Dr. Cross has been my dentist and prosthodontist for over the past 15 years.  I have a complicated dental history due to oral cancer when I was a pre-teen.  I was extremely careful in my search for a local dentist who could match the quality of care I received from my post- surgical dentists and prosthodontists in NYC. I am so pleased with the care I receive from Dr. Cross and his staff, Denise and Patty.  They are warm, caring, knowledgeable, thorough, and ever-on-the-cutting edge of the newest scientific findings in dental care—I always learn something new and useful before I leave.  A review would not be complete without commenting on the beautiful and tranquil gardens that greet you as you enter the office and look upon outside the windows.  That coupled with the warm neck roll and massaging chair during the visit and warm hand towel and goodie bag at the end, make going to the dentist a most pleasant experience.


Maritza S.

I have been very, very happy and satisfied with the complete dental health professionalism I have experienced at the office of Dr. Cross "Aesthetic Dental Group".  Dr. Cross is very educated and knowledgeable in his profession, he takes his time to explain  procedures and goes through everything thoroughly. I don’t ever have to worry about the outcome when Dr. Cross is working on my teeth, I know I will be completely happy with my results. The dental hygienist Denise is one of the most gracious people I have met and is also highly qualified in her field of profession, my teeth have never looked whiter and brighter.  Pat is also a pleasure to work with on the phone, in the office and on the dental chair.  She’s surely is a person of multiple tasks and does exceptionally in all of them.  It brings great pleasure to go to the office and experience the beautiful tranquil Asian gardens and the impeccable super clean office.

Mary K.

John Cross and his staff–Denise, Pat and Annette–are kind, gentle and just great people! They take extra care to make sure my visits for cleanings, fillings and whitening procedures are always comfortable and pain-free.  A great deal of thought has gone into making a trip to the dentist as relaxing as possible–from the window views of John’s beautiful gardens, to the music, art and fresh flowers.  They keep meticulous notes about my likes and dislikes, and always send me home with a "goodie bag" of dental must-haves (floss, lip balm, new toothbrush).  They don’t just care for my teeth–i feel they truly care about me and my family.


 

 

Serving Martinsville and Bridgewater NJ

Contact Us

Monday, 11:30 a.m. - 7:30 p.m.
Tuesday, 11:00 a.m. - 7:00 p.m.
Thursday, 8:00 a.m. - 4:00 p.m.
Friday, 8:00 a.m. - 5:00 p.m.
Open Occasional Saturdays,
8:00 a.m. - 3:00 p.m.
(732) 507-5007
1794 Washington Valley Road
Martinsville, NJ 08836

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